Gaming is for enjoyment, not addiction. At 12 Baj, we believe a player truly wins when they play mindfully and within their limits.
Set Your Own Limits
Set a Session Timer & Reminders
Take a break whenever you need one
Our Expert Team Is Always Here for You
Responsible gaming is a mindset where playing is purely for entertainment — without disrupting other areas of your life. At 12 Baj, we want you to enjoy every moment while staying within your limits.
Many people assume betting is all about risk — but with the right mindset and a few ground rules, it can be just as normal as any other form of entertainment. The key is that control stays with you; 12 Baj simply makes sure of that.
Think of gaming like going to the cinema or a restaurant — it's entertainment. Set a fixed budget and enjoy yourself within it.
Never bet with savings, borrowed money, or funds set aside for essential expenses. Only allocate what you can afford to lose without it hurting.
Decide how long you'll play before you start. Set a timer, and stop when it goes off — whether you're winning or losing.
When the game stops feeling fun and starts bringing frustration or anger — that's the right time to stop. Pushing through it serves no purpose.
We've given you a set of powerful tools to help you stay in control — completely free and available whenever you need them.
Set your own daily, weekly, or monthly maximum deposit limit. Once set, it takes effect immediately. A 24-hour Cooling-Off Period applies if you want to increase it.
Once you've lost beyond a set amount, your account will automatically close for that session. Take control of your losses yourself.
Decide in advance how long you'll play each session. When the time is up, you'll get an automatic reminder — and your account can be paused if needed.
Take a temporary break from 72 hours up to 30 days. During this time, logging in or placing bets will not be possible. Come back with a clear head.
You can close your account for 6 months, 1 year, or permanently. If you attempt to open a new account during this period, the system will automatically block it.
Pop-up notifications will appear at set intervals showing how long you've played and how much you've won or lost. Stay aware, make informed decisions.
You can customize your responsible gaming settings in just a few clicks. All tools are completely free to use.
Log in to your 12 Baj account with your mobile number and password. Go to your dashboard.
Click the profile icon at the top right. Select the "Responsible Gaming" option.
Choose what you need — deposit limit, session time, loss limit, or Cooling-Off.
Enter your preferred number or time limit. Remember — set realistic limits that work for you.
Confirm via OTP sent to your mobile or email. The setting will activate instantly.
The signs below are warning signals. If you notice any of them in yourself or someone you care about, don't wait — seek help.
Placing bigger bets to chase losses is one of the earliest signs of problem gambling. The thought "just one more and I'll win it back" is a dangerous one.
If you're betting with savings, borrowed money, or funds meant for essential expenses, your gaming has gone beyond your control.
If you start hiding how much you're gaming or how much you've lost from family or friends, that's a sign something is wrong.
Being unable to stop even when you want to, or feeling restless after you do — these are clear signs of addiction.
Losing focus at work, neglecting family or friends, and withdrawing from social life because of gaming are serious warning signs.
Excessive anger, frustration, or anxiety after a loss — and unusual highs after a win — these extreme emotional swings are a warning sign of a problem.
Sleep disruption from late-night gaming, irregular eating, or a decline in physical health are signs you should not ignore.
Repeatedly turning to gaming to cope with stress, loneliness, or low mood is an important warning sign.
Answer the following questions honestly. If you answer "Yes" to 3 or more, we encourage you to speak with our support team.
12 Baj's support team and specialists are always by your side. Don't face it alone — reach out for help.
Live chat support in Bangla, available 24/7. Reach out to us instantly for any issue.
Write to us at support@12baj.com. We respond within 24 hours and you're welcome to share as much detail as you need.
A trained counselor will understand your situation and offer personalized guidance in complete confidence.
With just one button, you can temporarily or permanently close your account at any time.
Answers to questions you might have in mind